Service & Support Center

About natific Solutions 4

• Accreditation Status Visibility
• natific Solutions - Frequently Asked Question (FAQ)
• natific Portal Account Administration
• Registration

Administration 4

• Payment Guide - Support, Admin and IT Services
• Taxation (VAT, DTA, Tax Declaration)
• Certification Business Policy
• natific Portal - User Manual

Tech Support 10

• Remote Support Session with Anydesk
• Feasibility for Textile Mills (Support by natific Team)
• Request Form - Color Development Support
• Data Hygiene
• Reporting Issues and Bugs

View all 10

ASAP and ColorWarehouse Information 3

• ASAP Guide For Mills
• ASAP Guide For Retailers
• CWH Guide For Mills

Important Login information 0

Terms of Service 1

• natific Terms of Service

Information for Companies requiring CAP or CCP 4

• Why choose natific certification?
• CAP / reCAP - Benefits
• Which retailer / brand works with natific?
• Validity of all Certifications

CAP & reCAP 3

• CAP - In a Nutshell
• reCAP - In a nutshell
• Certifications Frequently Asked Question (FAQ)

Registration 3

• Registration
• General registration (natific portal)
• First steps with Bomler

Subscriptions 0

Profile 8

• How to add an Infrastructure?
• How to add a company picture to the profile?
• How to add a company logo to your profile?
• What is the relationship between Sites and Headquarters?
• How to add a Site?

View all 8

nSITE 2

• How to add a product or business activity?
• How to create a supply chain with my product/business activity?

Compliance Portal 10

• How to add Certificates?
• How do I see my suppliers certificates?
• How to invite my suppliers?
• Shared Audits from natific (CAP, CCP,... Certificates)
• How to upload and share documents?

View all 10

Sourcing 0

Dashboard 0

Consumer App 0

General Information 3

• The navigation bar
• Why can I not log in or why does Bomler show a blank page?
• Terms of Service

Record Admin & Team Members 4

• How to add a Team Member?
• How to change Team Member permissions?
• How to change the Record Admin?
• How to assign another record admin?